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Privacy Policy Statement
NOTICE: this privacy policy statement tell our customers what information we collect from adults, children and their parents, how we use such information and what our disclosure practices are for such information.
PARENTAL CONSENT REQUIRED BEFORE YOU GIVE US ANY OF YOUR INFORMATION:
Before you enter any of your personal information on this website you MUST have YOUR PARENTS CONSENT
Effective Date of this Statement: July 1,2005
This site is owned and operated by: Sevinpold Castles, Inc.
Sevinpold Castles, Inc.
29492 Airport Road, Suite 5
Eugene, OR 97402
Phone: 541-284-3840
Order Line: www.sevinpold.com
Fax: 541-686-0327
Customer Service Department: 888-342-7714
Maker and Distributor of board and other Games, Toys, and Game playing demonstrations and instructions, merchandise related to the game(s), all being oriented to children over the age of 9 and adults.
Email: CS @Sevinpold.com
1. NOTICE
2. PRIVATE INFORMATION
3. CHOICES
4. ONWARD TRANSFER
5. COOKIES
6. SECURITY
7. DATA INTEGRITY
8. ACCESS
9. ENFORCEMENT
10. KIDS’ PERSONAL INFORMATION
1. NOTICE:
Sevinpold Castles, Inc. (we) strictly maintains your privacy in all transactions. Your information is NEVER sold or shared with any third parties, except as disclosed in this statement. We never sell, give or lend mailing or ordering lists, including your data or any other part of them, except as needed to fulfill your order (e.g. shipping company, credit card processing company) or as requested by law enforcement (see below).
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users' personally identifiable information in a manner materially different from that stated at the time of collection we will notify users by posting a notice on our Website for 30 days.
We do not allow a child’s disclosure of additional personal information to require a child’s participation in a game, to view any of the places or pages on this site or to explore related activity on this web site. Only if a child wants to sign up as a “Sevinpold Club Member,” request our email notifications or actually make a purchase, do we require their personal information.
2. WHAT AND WHEN DO WE COLLECT OF YOUR PRIVATE INFORMATION – HOW WE USE IT and WITH WHOM WE SHARE IT:
We collect the following items of personal information: name, age, email address, postal address, city and state, telephone number and credit card number are requested. We collect your information in a few different ways:
MAILING LIST: If you want to be added to our double opt-in email list, pre-checked with a "General" category opt-out, you may subscribe by registering on this site. Subscribers receive periodic email notices that include exclusive special offers, new tips and techniques about the game, new information that will help you uncover the secrets of Sevinpold, information about sales, promotions, new releases, and other relevant information. To unsubscribe from any list, click on the link at the bottom of the email you receive(d) and type your email address in the field marker "unsubscribe." Click here to subscribe/unsubscribe to the email list.
ORDERS: When you place an order with us, we must maintain the orders and shipping information and we assure you that this is kept for our internal purposes only. We do not send any unsolicited mailings. We must share your name and address as shipping and delivery information to postal carriers such as Fed Ex, UPS and USPS. Credit processors: we must share the account information you enter. We do not know what those services do with the data. Sevinpold Castles, Inc. is not responsible for changes in our third party carriers' Privacy policies or any problems those services have with data integrity.
SEVINPOLD CLUB MEMBERS SIGN-UP: These forms are for our prospective private Club Members, consisting of persons who have purchased the Sevinpold game(s) and desire to obtain the benefits of referring another person to purchase one. We collect contact information to process your application and become a Club Member. We treat this information accordingly.
NON-PERSONAL INFORMATION: Like many Websites we collect and analyze standard log file information and Session ID information to analyze site traffic, improve site performance and to prevent fraud. Session IDs are bits of code on your computer that assist your browser in navigating our site. We do not associate personal information with log file information or cookies, except when needed to prevent fraud.
3. CHOICES:
As an individual, you have the opportunity to limit the personal information you provide.
You may select whether or not to receive email from us by subscribing or unsubscribing to our email list at any time. Click here to subscribe/unsubscribe to the email list or e-mail Sevinpold Castles, Inc. Customer Service at CS@sevinpold.com
You may choose not to register as a customer. This may limit your options for performing transactions on our site, and will prevent you from ordering online.
4. THERE IS NO ONWARD TRANSFER:
Since we do not transfer your information, no third party will see it or have access to any portion of it, except as stated under "NOTICE, ORDERS" above, regarding Shipping and Banking service providers. We keep all our customer records confidential, for in-house use only; we never sell our customer list. We do not send any unsolicited mail or email.
5. COOKIES:
We use cookies for several purposes. We use what are commonly called "session" cookies that only last as long as you are online. We may also use “persistent” cookies that remain as a small file on your computer during and after you are online. We use these cookies to identify your shopping cart and its contents and to help us personalize your service experience. These session and/or embedded cookies help us facilitate the order process. These cookies do not contain any personally identifying information and we do not store data collected by them.
As part of the sign-in process, we may also use what are commonly called "persistent" cookies which stay with you and are on your computer, after your session is over and you are offline. We use these cookies in connection with a sign-in feature that allows you to remain partially logged in so that the next time you sign in, you will only need to provide your password.
We sometimes use cookies, as well as tracking technology within the promotional emails that we send to our subscribers or advertisements for our service. The generated information is related to non-personally identifying customer identification numbers and is only analyzed at aggregate levels to gauge the effectiveness of advertisements and promotions.
Additionally, Sevinpold uses a third party service provider for internal use only, to help us track the activity and user flows within our service. This third party uses temporary cookies and/or web beaconing technology to facilitate such tracking. Such tracking would track an individual user’s movements but the data would not be tracked in a personally identifiable way. Such data would be stored and analyzed on an aggregated basis for purposes of internal analysis by Sevinpold to improve the website.
6. SECURITY:
Our secure servers and SSL protected ordering systems help assure the security of your private information at any point during your transactions with us. We take great precautions to protect any of your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Though we are required to maintain your ordering history, it is kept discreet. We use the Verisign® system to ensure, as best they can, that email is kept encrypted and secure.
7. DATA INTEGRITY:
Sevinpold Castles, Inc. keeps the data you give us accurate, complete and current in order to speed your order to you. We only require personal data that will allow us to achieve this purpose and to maintain the game and fun nature of this Website.
Naturally, we can only maintain data that you submit. If you move or change your email address, please let us know so your records remain up to date and there is nothing to delay receipt of your order. We are not responsible for lost goods or services due to your failure to update your information. We DO NOT retain credit card information once an order is authorized and shipped. This is to help protect you.
8. ACCESS – YOUR OPTIONS TO CONTROL YOUR INFORMATION:
You are able to access and amend your personal information where it is inaccurate. This applies to the non-public records that we hold.
You can update and change your data by:
• Logging in with your User Name and Password to access and edit your personal profile. This can be done while placing an order
E-mail Sevinpold Castles, Inc. Customer Service at CS@Sevinpold.com with a request to change information in your profile.
Mail a letter requesting the change of information to:
Sevinpold Castles, Inc. Customer Service
29492 Airport Road, Suite 5
Eugene, OR 97402
You are the only person who can access and/or change your personal information. Keep your information secure by guarding the privacy of your username and password.
9. ENFORCEMENT:
We provide the following readily available and affordable independent recourse mechanisms by which any complaints and disputes regarding our privacy policy can be resolved:
Please contact the Customer Service Department in writing or by email to CS@Sevinpold.com.
Again: we keep all our ordering information, databases, email addresses, and mailing lists on our own secure servers. We feel obliged to remedy any problems that our customers may have regarding our privacy policy.
We understand that if we fail to comply with the principles outlined and annotated in this, our privacy policy, you, the customer, may not come back. We thus make every effort to comply. Your return business is our goal so our own sanction for ensuring compliance is the potential reduction in our business.
To ensure compliance by us we will, if contacted, cooperate with data protection authorities located in the European Community, Japan and other nations.
10. WHAT ABOUT KIDS’ PERSONAL INFORMATION:
Our site is NOT directed to children, however children may find our site interesting and may want to buy a game or merchandise found on it. CHILDREN MAY NOT USE THIS WEBSITE WITHOUT THE PARENTAL CONSENT and ONLY parents or guardians of the child accessing this web site with a credit card and over age 18 or older may use this web site. We assume that products purchased with a credit card are being purchased by adults. We state this in compliance with COPPA (Federal US Law).
>>END OF PRIVACY NOTICE<<
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